Refund and Returns Policy

Overview

KRIN International is a non-profit organization, which exists to promote understanding and strategic and innovative engagement on the Korean Peninsula.

KRIN International does not sell products. Rather KRIN provides events and opportunities to learn. Tickets to meetings, events, conferences and consultations are considered donations towards costs. If obtain a ticket and then cannot attend a meeting, in most cases we can provide a full refund up to 2 weeks before the event. Where KRIN is under contract for food orders, accommodations and other costs, KRIN is unable to provide a full refund.

Refunds

If approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within two weeks.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Shipping returns

If you requested books sent to an address, and have an issue with books, please contact us to work out a solution.

Need help?

Contact us for questions related to refunds and returns.